Privacy Policy

Introduction

This Privacy Policy describes how haldobright (haldobright Limited) collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly and transparently.

Who We Are

We operate a website dedicated to greenhouse setup guidance, planting tips, and seasonal vegetable planting schedules for the Klaipėda region and beyond. We act as the data controller for all personal information collected through our website and services. We are responsible for ensuring that your data is processed lawfully and securely.

Information We Collect

We collect personal information in several ways:

• Contact Form Data: When you submit inquiries or questions through our website, we collect your name, email address, phone number, and message content.
• Website Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and referral sources.
• Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: We process data when you explicitly consent, such as when submitting a contact form.
• Legitimate Interest: We analyze website usage and improve our services based on legitimate business interests, balanced against your privacy rights.
• Legal Obligation: We may process data when required by applicable laws and regulations.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support
• Improving and personalizing your website experience
• Analyzing website performance and user behavior patterns
• Sending relevant updates and information about our services
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring website security

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:

• Contact Form Submissions: Retained for up to 24 months after your last interaction with us, allowing us to maintain communication history and provide continuity of service.
• Website Analytics and Tracking Data: Retained for up to 14 months from collection date, enabling us to analyze trends and optimize website performance.
• Server Logs and Technical Data: Retained for up to 12 months for security auditing, troubleshooting, and compliance purposes.
• Marketing Communications: Retained until you unsubscribe from our mailing list or request removal.

After the applicable retention period expires, we securely delete or anonymize your data. If you request deletion earlier, we will comply with your request within 30 days, subject to legal obligations.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal information, subject to legal exceptions.
• Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service provider.
• Right to Object: You may object to certain types of data processing, including marketing communications.
• Right to Restrict Processing: You can request that we limit how we use your information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website usage patterns. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set. However, blocking cookies may affect your ability to access certain features of our website. For detailed information about cookie management, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Third-Party Services

We may use third-party service providers to help us operate our website and deliver services, including hosting providers, analytics services, and communication platforms. These providers are contractually obligated to process your data only as necessary to provide their services and to maintain the security and confidentiality of your information.

Data Protection Authority

If you have concerns about how we process your personal information or believe we have violated data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Lithuania, the competent authority is the State Data Protection Inspectorate (VDPT). You can contact them through their official website or by mail at their registered address.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.